Project Manager - Cosmetics & Skincare

Totowa, NJ
Full Time
Mid Level

Title: Project Manager 
Reports To: Director of Project Management 
Department: Business Development 

Responsibilities: 

  • Monitor project trackers for accuracy and ensure external customer commitments are on schedule, communicating any changes proactively.
  • Develop and maintain strong customer relationships to ensure timely product launches and customer satisfaction.
  • Manage assigned projects/accounts: Develop and execute project timelines.
  • Provide pricing to customers for ancillary services.
  • Issue Product Development Requests (PDRs) detailing COG targets, benchmarks, no-no lists, and other specifications.
  • Deliver on-time samples, supporting information, pricing, and lead times for all new projects.
  • Share final approved pricing with the BOM/PO Coordinator.
  • Initiate pricing requests, review quotes, and communicate pricing to customers.
  • Maintain project status updates in the project tracker file.
  • Schedule and co-lead Gate-Review meetings for all new products in collaboration with the Manager of Project Management.
  • Transfer all project details to the operations team for line trials and attend line trials when required, providing customer-related support.
  • Manage regulatory requests for assigned customer launches.
  • Send annual drug stability letters to assigned customers.
  • Oversee formula-related updates (e.g., reformulations, raw material discontinuations) and handle other duties assigned by the manager.
  • Schedule weekly/bi-weekly client calls, maintain calendars, and save meeting notes to the public drive.
  • Monitor monthly sales targets for accounts and report shortfalls if they occur.
  • Inform Business Development of presentation opportunities or new client opportunities.
  • Ensure a seamless project handoff to the Customer Services Department while maintaining support to ensure a successful launch.
  • Assist in resolving customer complaints by investigating issues, notifying management, and making recommendations for solutions.
  • Coordinate communications to align with the organization's goals and objectives.
  • Represent the company at meetings and trade shows as needed.


Qualifications: 

  • Bachelor’s degree plus 2 years of experience in a fast-paced manufacturing environment preferred, or 3+ years of experience as a Project Manager handling multiple customers/projects simultaneously.
  • Detail-oriented with superior organizational and communication skills.
  • Strong analytical and problem-solving abilities.
  • Proficient in MS Office (Excel, Word, Outlook, PowerPoint).
  • Ability to manage multiple assignments and priorities effectively.
  • Strong interpersonal skills and a positive attitude.


Benefits: 

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k match

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